RBI employees to strike on January 1

Employees and officers under the banner of United Forum of RBI Officers and Employees have called a country—wide strike on January 1, 2013 to protest the decision to close currency notes and coins issue counters from that date.

In a press statement issued by the forum, General Secretary of the All India Reserve Bank Employees Association Samir Ghosh said that the RBI was mandated by the RBI Act 1934 to manage, issue and exchange of currency notes and coins throughout the country.

RBI’s effort was also complemented by the various branches of commercial banks across the country.

He said that the RBI management had decided to close down 200 counters in the 19 offices in state capitals and a few other big cities. This, he added, would render about a thousand staff and officers surplus.

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Andhra Bank to focus on agri, SME lending

Andhra Bank will focus on lending to agricultural and micro-, mini- and small enterprises, according to its Chairman and Managing Director B.A. Prabhakar.

“These two sectors are our priority business areas, as there is huge potential for growth. The non-performing assets here are also under control,” Prabhakar said.

The agriculture portfolio of Andhra Bank grew 26 per cent year-on-year, small and medium enterprises 18 per cent and retail 13 per cent till date.

Though demand for retail loans had picked up, competition has stiffened as major banks lowered interest rates.

“However, we have been trying to encourage retail lending. A lot depends on quality and service in which we have an advantage,” he added. In the corporate segment, credit offtake has been muted except for working-capital needs. “This trend is expected to continue for next six months at least,” the Andhra Bank chief said. Asset-quality issues would continue to be a challenge for banks, as slippages till last quarter were high. The current stress on assets quality is not confined to a particular sector, though is a tad higher in construction and power businesses, and the mid-corporate sector, he said.

On the restructuring of corporate loans, he said the number of requests had come down in the present quarter, as those who wanted it had already completed the process.

GROWTH

Given the business environment, deposit and credit growth could be in the range of 14-16 per cent and 15-16 per cent respectively. The net interest margin for Andhra Bank could be around 3.1 per cent against 3.15 per cent in the second quarter, he added.

The bank will recruit 2,000 officers and 1,500 clerks soon, Prabhakar said.

naga.gunturi@thehindu.co.in

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Federal Bank offers stock options worth Rs 114 cr to employees

Private sector lender Federal Bank has offered employee stock options of more than 2.4 million equity shares amounting to Rs 113.76 crore to all its permanent employees.

This is the second time the bank is offering stock options since it implemented the employee stock option plan (ESOP) in 2011.

The grant in 2011 was at Rs 420.65 a share, and Rs 474 in 2012, the bank said in a statement.

At the time of the announcement, the share price of the Kerala-based bank stock was at Rs 542. The bank has about 1,000 branches and 10,000 employees, the bank said.

An ESOP is an option that provides a company’s workforce with an ownership interest in the company through its stocks. These options can be converted into shares at a later stage. On the BSE, the bank’s share ended at a new high of Rs 538.85 on Friday.

Beena.parmar@thehindu.co.in

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Bank of India raises bulk deposit rates for select maturities

Bank of India today revised upwards the interest rates on deposits of Rs 10 crore and above for select maturities.

“...has informed the BSE that the bank has revised the interest rate for the deposit of Rs 10 crore and above for the time bucket of 1 year and above to less than 2 years to 9 per cent (earlier 8.75 per cent),” Bank of India said in a filing to BSE.

The new rates would be applicable from December 27, 2012, it added.

Shares of the bank ended down at Rs 337.60 apiece on the BSE, down 0.82 per cent from their previous close.

Recently, Federal Bank and Dena Bank also revised upwards deposit rates for select maturities.

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Corporation Bank to raise Rs 200 cr via tier-I bonds

Corporation Bank plans to raise Rs 200 crore through tier-I bonds on a private placement basis, the bank said in an exchange filing late last evening.  The bonds will be unsecured, perpetual and non-convertible.  The face value of each bond is Rs 10 lakh.  The coupon rate is 9.29 per cent per annum.  There is no put option.  A call option can be exercised after 10 years.  The issue opens on Dec 27 and closes on Dec 28.

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Bank of Baroda to issue Rs 1,550 cr pref shares to Govt

Bank of Baroda (BoB) on Wednesday said it will raise Rs 1,550 crore by issuing preference shares to the government.

The board at its meeting held on December 24, 2012, has approved issuance of shares of face value of Rs 10 each, for an amount upto Rs 1,550 crore, on preferential basis in favour of Government of India, BoB said in a filing on the BSE.

The prices of the shares would be decided as per the SEBI norms, it said.

Shares of the BoB closed at Rs 854.40, up 0.84 per cent on the BSE.

Preference shares are given higher ranking over common shares but subordinate to bonds in terms of claim.

At the end of September 30, the government held 54.31 per cent stake in Bank of Baroda.

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South Indian Bank business set to touch Rs 75,000 cr

South Indian Bank is all set to achieve a business target of Rs 75,000 crore by March 2013 as envisaged in the Vision Document 2008.

SIB's five-year business plan — Vision 2013 — was drawn up in 2008 to achieve Rs 75,000 crore business, 750 branches, 750 ATMs and 7,500 employees.

V. A. Joseph, Managing Director and CEO, told Business Line that the bank has been able to clock Rs 67,000 crore in total business as on date.

Its employee strength is at 6,800, the number of branches 740 and ATMs 775.

“We hope to achieve the target of Rs 75,000 crore and 7,000 people by the end of March 31. We might just exceed some of the targets,” he said.

Ten more branches are to be opened shortly in Gujarat, West Bengal and Maharashtra, he said.

The bank hopes to open another 25 ATMs by March 2013 taking the total to 800.

Joseph was here in connection with an event of Season Six of the Grand Kerala Shopping Festival in which South Indian Bank is the title sponsor.

This the second consecutive term the bank has sponsored the event promoted by the Kerala Government.

Responding to a question on the takeaways from being involved in this event, he said it would enable the bank to enhance its client base through close interaction with the public.

The prize money involved in the shopping festival is 101 kg of gold, which would be distributed through bank branches. Those who come either for registration or for getting the prize money could be potential customers in future, Joseph said.

The bank's association with the event has helped it add to its customer base.

Being a Government initiative and its local base with 350 branches in the State made eminent sense to be associated with the event, he said.

Moreover, this would also help drive financial literacy to an extent since at least 3,000 staff is directly involved in the shopping festival

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Karur Vysya Bank open to acquisition, if it’s a right fit

Old generation lender Karur Vysya Bank (KVB) is open to acquiring a bank if an opportunity comes its way, said a top bank official.

K. Venkataraman, MD & CEO, KVB, gave this reply to a specific question on whether his bank would throw its hat into the ring to acquire one of the two distressed South-based old generation private sector banks (one headquartered in Tamil Nadu and the other in Kerala).

He, however, said the 96-year old Karur (Tamil Nadu) headquartered bank is not actively pursuing an acquisition at this point in time.

Not a target

On the possibility of KVB becoming an acquisition target once the Reserve Bank of India issues licenses for setting up new private sector banks, Venkataraman said: “We don’t want to be an acquisition target… Moreover, beyond 5 per cent shareholding Reserve Bank of India's permission is required… The RBI does not encourage unfriendly acquisitions.” The KVB chief said his bank is eyeing a business size (deposits plus advances) of Rs 1.25 lakh crore by 2016. Its current business size is Rs 61,000 crore (deposits Rs 35,000 crore and loans Rs 26,000 crore).

Pointing out that the bank is handholding corporate clients which are facing tough times, Venkataraman explained that if the umbrella is taken away when the client needs it the most, it will only end up hurting the bank.

“We will not hesitate in restructuring a loan account,” he added. About 2.7 per cent of the bank’s total loans have been restructured so far.

Capital adequacy

KVB has turned cautious in lending to corporates because of asset quality concerns.

This is reflected in the fact that year-on-year credit growth has slowed to 25 per cent in the current financial year so far against 34 per cent in the year-ago period.

“We will not grow our loan book blindly….There will be no compromise just for the sake of numbers. The safety of depositors’ money is of paramount importance,” said Venkataraman.

If it grows its loan book at an annual rate of 25 per cent, maintains the quantum of yearly capital plough-back and dividend payout, then the bank, which currently has a capital adequacy ratio of 14 per cent, will not need capital infusion till FY2014-15.

KVB stock hit a new high of Rs 524.70 per share on the BSE, up 0.57 per cent over the previous close.

ramkumar.k@thehindu.co.in

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Ashwani Kumar named CMD of Dena Bank

Ashwani Kumar has been appointed as Chairman & Managing Director, Dena Bank, for a period of five years from the date of taking over charge of the post on or after January 1, 2013, vide notification dated November 6, 2012.

According to the Government notification, Ashwani Kumar, who is the Executive Director of Corporation Bank, will function as Executive Director at Dena Bank on attachment basis with effect from December 17, 2012, till December 31, 2012, or until further orders.

Accordingly, Ashwani Kumar has reported on December 17, 2012, in the bank.

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RBI to infuse Rs 8,000 cr into market via OMOs

The Reserve Bank of India (RBI) today said it will pump in Rs 8,000 crore in the market on December 28 by buying government securities to ease the liquidity situation.

“Consistent with the stance of monetary policy and based on the current assessment of prevailing and evolving liquidity conditions, the Reserve Bank has decided to conduct Open Market Operations (OMOs) by purchasing...government securities for an aggregate amount of Rs 8,000 crore on December 28, 2012,” the RBI said in a statement.

As part of the OMOs, the RBI will purchase government securities maturing in 2017 (bearing interest rate of 8.07 per cent), 2022 (8.15 per cent), and 2027 (8.26 per cent).

The OMO, it added, would be held through the multi-security auction using the multiple price method.

The RBI on December 21 had pumped in Rs 7,912.22 crore in the system through the OMOs as against the notified amount of Rs 8,000 crore.

OMOs are the market operations conducted by the RBI by way of sale/purchase of government securities to/from the market, with an objective to adjust the rupee liquidity conditions in the market on a durable basis.

If there is excess liquidity, the RBI resorts to sale of securities and sucks out the funds from the financial system.

Similarly, when the liquidity conditions are tight, the RBI buys securities from the market, thereby, releasing liquidity into the market.

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Union Bank of India to raise up to Rs 1,500 cr via bonds

The State-owned Union Bank of India (UBI) today said it would raise up to Rs 1,500 crore from bonds over the next three months.

The decision to raise funds was taken at the Board meeting held on December 22, UBI said in a BSE filing.

The Board approved raising of additional capital funds not exceeding Rs 1,500 crore during the year 2012-13 by way of issue of Tier-I and Tier-II capital bonds as per eligibility, it said.

Meanwhile, another public sector lender Bank of Maharashtra (BoM) has cleared raising up to Rs 1,350 crore from various bonds.

BoM plans to raise up to Rs 350 crore from Tier-I unsecured, non convertible, subordinated, perpetual bonds (Innovative Perpetual Debt Instruments), the bank said in a separate filing to the BSE.

Besides, it intends to raise up to Rs 1,000 crore from lower Tier-II bonds in the nature of promissory notes. The bonds would have maturity period of 10 years.

The issue opens on December 26, 2012, closes on December 29, 2012 and the deemed date of allotment is December 31, 2012, it added.

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IndusInd bank promoter sells 46 lakh shares for Rs 196 crore

One of the promoters of IndusInd Bank - IndusInd International Holdings – on Monday offloaded 46 lakh shares of the private sector lender for about Rs 196 crore through open market transaction.

As per the bulk deal data available with the stock exchanges, IndusInd International sold shares of IndusInd Bank at an average price of Rs 425.43 a piece.

The deal was valued at Rs 195.7 crore.

The entity held nearly 6.85 crore shares in the bank representing 13.12 per cent stake, as on December 5, 2012.

On the BSE, the shares of IndusInd Bank dipped 0.67 per cent today to end at Rs 424 a piece.

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Dena Bank, Federal Bank raise rates for some term deposits

Tight liquidity coupled with a gradual pick-up in credit has prompted Dena Bank and Federal Bank to increase term-deposit rates for some tenures.

Dena Bank has upped the rates (for up to Rs 15 lakh and between Rs 15 lakh and Rs 1 crore) for 365 days and above 1 year to less than two years from 8.75 per cent to 9.1 per cent.

The public sector bank said the new deposit rates are effective from December 22.

Private sector lender Federal Bank has upped the interest rate on term deposits in the 91-119 days maturity period from 7 per cent to 7.5 per cent.

The bank has also increased the interest rate on term deposits of above one year and up to three years from 8.75 per cent to 9 per cent.

The new deposit rates in the case of Federal Bank are also effective from December 22.

Tight liquidity in the banking system is underscored by the fact that the Reserve Bank of India received 45 bids aggregating Rs 1,50,390 crore at the two-day repo auction (to borrow funds) under the liquidity adjustment facility.

Since the beginning of the third quarter and up to November 30, credit growth has outstripped deposit growth. While bank credit has grown by Rs 1,52,136 crore, deposit growth was just Rs 32,490 crore.

ramkumar.k@thehindu.co.in

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SBI, Russian wealth fund ink pact to set up $2-billion investment consortium

State Bank of India and the $10-billion Russian sovereign wealth fund, RDIF, on Monday signed a memorandum of understanding to set up a $2-billion consortium to promote direct investment.

The pact was among the 10 deals, including defence, that were signed at the 13th annual India-Russia summit here.

In a joint statement, Prime Minister Manmohan Singh and the visiting Russian President Vladimir Putin reviewed the progress made in key areas of co-operation including energy, trade, high technology and military-technical co-operation and noted that they shared common views on all the important issues of regional and international co-operation.

Singh and Putin also expressed satisfaction at the substantial rise in bilateral trade and agreed to enhance efforts to achieve the target of $20 billion by 2015.

India also welcomed Russia’s recent accession to the World Trade Organisation. Both leaders called for the Russia-India Chief Executive Officers Council’s meeting at the earliest.

“Our bilateral trade has grown by over 30 per cent this year. There is still untapped potential in areas such as pharmaceuticals, fertilisers, mining, steel, information technology, civil aviation, telecommunications, infrastructure, food processing, innovation and services, which we will work to exploit,” Singh said at the summit meeting.
Sistema issue raised

Sources said the Russian side also raised concern over the issue of Sistema, but did not give out details.

Sistema, with investment of $3.1 billion, has 56.68 per cent stake in Shyam Sistema Teleservices, whose 21, out of 22, licences were cancelled by the Supreme Court on February 2, as irregularities were found in their allocation.

The Russian Government, which has a stake of 17.14 per cent in the company, has been expressing concern and asking India to ensure protection of Sistema’s investment.

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Karnataka Bank conducts exporters’ meet in Chennai

Karnataka Bank, in association with Federation of Indian Export Organisations (FIEO), conducted an exporters’ meet in Chennai recently.

A press release by the bank said here on Monday that the meet was organised to promote export business in Tamil Nadu, especially in and around Chennai.

Inaugurating the meet, M. Rafeeque Ahmed, President of FIEO, highlighted various promotional activities undertaken by FIEO and the Government for the benefit of exporters.

Speaking on the occasion, P. Jayarama Bhat, Managing Director and Chief Executive Officer of Karnataka Bank Ltd, said the bank is reimbursing the interest subvention to eligible exporters on quarterly basis without waiting for getting reimbursement from the RBI. The bank is exploring the possibility of reimbursement of interest subvention on a monthly basis, he said.

Geetha Muralidhar, Executive Director of Export Credit Guarantee Corporation of India Ltd, explained the role of ECGC in covering the risks of exporters and banks.

Walter D’Souza, Chairman, FIEO (Southern Region), and R. Periasami, Commissioner of Service Tax, spoke on the occasion.

vinayak.aj@thehindu.co.in

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Govt to infuse Rs 3,004 cr into SBI this fiscal

The Government has approved fund infusion of Rs 3,004 crore in SBI during the current fiscal to boost the bank’s capital base. This is a part of the capital infusion plan for the public sector banks for 2012-13, sources said.

The Finance Ministry has recently approved allocation of Rs 12,000 crore for various public sector banks including SBI.

Fund transfer to various banks would be made in due course of time after they obtain the necessary approvals. Decision about the remaining Rs 3,000 crore would be taken soon, they said.

The Government has made a Budgetary provision of Rs 15,000 crore for recapitalisation of public sector banks in the current fiscal.

Last fiscal, the Government had infused Rs 7,900 crore in SBI to increase the Tier-I capital of the country’s largest bank. Following the capital infusion in March 2012, the Government's holding in SBI rose to 61.58 per cent from 59.4 per cent.

SBI had raised over Rs 16,000 crore through a rights issue in 2008. In its rights issue, the Government’s contribution was in the form of bonds instead of cash.

The Government has been infusing funds in the public sector banks in the last couple of years to strengthen their finances. It has injected about Rs 32,000 crore so far in the previous two financial years.

During 2011-12, public sector banks got Rs 12,000 crore for improving their capital adequacy ratio.

The Government had pumped in Rs 20,157 crore in public sector banks in 2010-11 to maintain their Tier-I capital at 8 per cent and increase the Government’s equity in some banks to 58 per cent.

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Muthoottu Mini branches in Delhi

Muthoottu Mini Financiers Pvt. Ltd., one of the leading NBFCs, has announced the opening of its first bunch of branches in New Delhi. The seven branches in the capital city are located at Janakpuri, Dwarka, Dilshad Colony, Palam Colony, Uttham Nagar, Tughlakabad and Sunder Vihar.

In the second phase, the company plans to open another 22 Branches.

Roy M. Mathew, Chairman, Muthoottu Mini Financiers, said in a statement here that the company would offer various services including gold loans, e-gold, life insurance, general insurance, health insurance and money transfer facilities etc.

The company at present has more than 1,000 branches in various parts of the country.

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Canara Bank Christmas fair

A Christmas fair organised by Canara Bank in association with Kudumbashree opened here on Friday.

K.B. Valsala Kumari, Executive Director, Kudumbashree, inaugurated the event. She lauded the efforts of Canara Bank and Kudumbashree in coming forward to organise the fair.

G. Sreeram, general manager, and C.G. Nair and S.T. Ramachandra, deputy general managers, Canara Bank, offered felicitations.

Fifty stalls displaying various products have been put up at the fair.

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IOB to involve SHGs in Direct Benefits Transfer, says its Chairman

The Indian Overseas Bank (IOB) is planning to involve the Self Help Groups (SHGs) in some of the activities relating to the ambitious ‘Direct Benefits Transfer’ scheme of the Central Government which would also bring the SHGs supplementary income, the IOB CMD M. Narendra said here on Sunday.

The bank has also taken initiatives to give a boost to retail credit and has tailor made schemes to meet the needs of different sections of the customers, he said.

Participating in an IOB credit disbursement programme here this evening, he said though districts in Tamil Nadu do not figure among the first lot of identified districts for direct benefits transfer to commence from Jan 1, these districts would be also be covered gradually. Under this programme, the beneficiaries of various government programmes would get the financial assistance directly credited to their accounts. The money could be delivered either through the Banking Correspondents (BCs) or withdrawn from Micro ATMs or through pre-paid cards according to the requirements.

The IOB CMD said a ‘massive work has to be done’ by the IOB staff with regard to the ambitious proposal for DBT scheme and he wanted some of the members of SHGs to take up the work relating to the scheme by becoming Business Correspondents. The bank was planning to appoint as many BCs as possible that would also provide the SHG members supplementary income.

Reaching Rural areas

Narendra said IOB was keen to reach out to the rural areas since its roots are in them. The bank had linked over 4.35 lakh members through the SHGs to whom the bank had lent nearly Rs 4,335 crore in Tamil Nadu and said ‘women are very much honest’ in loan repayment.

He said the bank had recently taken a lot of initiatives such as retail credit under which housing loans up to Rs 30 lakh were charged at 10.5 per cent interest that was the lowest that IOB could charge as this was the base rate. The interest rate for vehicle loans has been slashed from 14 per cent to 11 per cent. While jewel loan for agri purposes was charged at 7 per cent, for other purposes the interest rate had come down to 12 per cent from 14.5 per cent.

He said IOB took the lead in providing educational loans to students who got admission under management quota and also for students pursuing diploma courses or nursing course. The bank has an exposure of Rs 3,000 crore as educational loan. He said that in Tamil Nadu most of the loans are regularly repaid. At the function itself loans worth Rs 25 crore were disbursed today.

Recruitment drive

Narendra said IOB, which has already 189 Rural Development Officers (RDOs), is recruiting 300 more RDOs from different agricultural universities. It had recruited more than 7,500 staff members in the past two years and the recruitment drive would continue.

The IOB CMD advised the agriculturalists to not limit themselves to crop loans but take up other works such as land development, providing irrigation facilities, purchase of farm implements etc availing loans under investment credit facility to enhance farm productivity and quality of the produce. The bank, in a campaign conducted for this purpose, made a credit advance of Rs 616 crore.

Urban horticulture

He said the bank had also embarked on a scheme to support urban horticulture to improve greenery at homes by growing vegetables and developing flower-garden and loans for individuals up to Rs 2.5 lakh and up to Rs 25 lakh for institutions were given by IOB under this scheme.

G.V. Koorse, Chief Regional Manager, IOB-Coimbatore, said the urban horticulture scheme would address the issues of unemployment and under-employment in urban centres. The loan carried low interest rate.

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More customers are taking to mobile banking

This year has seen a gradual pick-up in mobile banking transactions, thanks to increased customer awareness and proliferation of smart phones.

M-banking services, such as mobile wallet and Interbank Mobile Payment Service (IMPS), are being used for instant inter-bank electronic fund transfer service through mobile phones in India.

These services are mainly used for balance checks, account transactions, payments, credit applications and other banking transactions.

The IMPS is also being extended to accept merchant payments, using the bank account and Aadhaar number.

According to NPCI (National Payments Corporation of India) data, the total number of mobile banking transactions has increased to 86,884 amounting to Rs 33.79 crore in November 2012 from 15,759 transactions amounting to Rs 5.30 crore in December 2011.

For the country’s largest bank State Bank of India, of its total customer base of 200 million, about 5.2 million have registered for its mobile banking services. Two of the country’s largest private sector banks — ICICI Bank and HDFC Bank — have also launched services on its mobile banking platform.

“Overall, the banking industry averages about 3 lakh transactions per day through mobile banking,” Lalit Sinha, General Manager (Alternate Channels and New Initiative Department), Union Bank of India.

The growing popularity of mobile banking, particularly for small-value transactions, prompted the RBI to raise the limit for end-to-end encryption from Rs 1,000 to Rs 5,000 and remove the transaction limit of Rs 50,000 per customer per day for funds transfer and for purchase of goods and services. According to a KPMG report, with mobile Internet usage is expected to exceed desktop Internet use by 2014, mobile banking services will become even more important.

“Many customer segments are clearly getting comfortable with using mobile banking. It is particularly true of the Generation-Y group (18-32-year olds) who are three times more likely to adopt mobile banking than older users, the report said.

Most big banks have seen a 100 per cent growth in mobile banking with more services waiting to be launched in the upcoming year.

Slow Penetration

The Reserve Bank of India said, “The growth in mobile banking that has taken place in the country till date, though at a rapid pace, is yet to reach the critical mass that will enable it to deliver on its promise of reaching banking, including payment services, at a cheaper, secure and seamless manner to the existing and potential customers.”

According to Sinha, most customers, despite using a smart phone, have a perception of “I do not need it” and hence are not encouraged to use it.

“Getting customers on board has been a major challenge for us. Once a person starts using mobile banking, they stick to the usage and get used to it,” Sinha said.

We believe that mobile banking will grow with a better focus on merchants than retail customers at this stage. Hence, there is a greater need to migrate to IMPS, Sinha said.

A. P. Hota, Managing Director and CEO, NPCI had recently said, “By 2020, about 22-24 per cent of the transactions will be under the mobile payments system.”

Beena.parmar@thehindu.co.in

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For Corporation Bank, using technology to monitor loans is paying off

You feel happy when an SMS alert from your bank informs that money has been credited to your account. The same may not be the case when it is about a deduction.

What if your bank sends an alert on the EMI (equated monthly instalment) due, well in advance? If you are a genuine borrower, it may be a slight irritant. But it is one of the processes that Corporation Bank follows to monitor its loan accounts.

“Follow-up using technology is the key. Following up right from day-one can keep the portfolio in a healthy condition,” Ajai Kumar, Chairman and Managing Director of Corporation Bank, told Business Line here.

The borrowers need to be reminded in time, though most of them may not like it he said, adding that some of them turn defaulters because they either forget or don’t get time to pay.

SMS alerts indicate that the bank is making best use of technology to gauge the loan accounts through its ‘graded system of monitoring’.

Ajai Kumar said that the bank introduced this system in June. It is a focussed way of monitoring the asset. Loans in this system are graded based on the amount and the time overdue.

The bank has put in place a system where the Circle General Manager monitors loans up to Rs 10 crore, and the Zonal GM up to Rs 5 crore. Loans above Rs 10 crore are monitored by the head-office.

Now, every month a report is made under these categories which will have an annexure giving details of the balance, the limit, payment of instalments, and so on. It will also have information on whether all terms and conditions are invoked or not. Based on these reports, action is taken.

“In the case of Rs 10 crore and above, a consolidated summary comes to me. So I start actions on those,” he said, adding that no paper travels in this system. It travels via bank’s digital network from the branch to the head-office level. “The top management information dashboard on the computer, iPad and iPhone helps me monitor the assets and review the performance of the bank,” he said.

The bank is also monitoring the time overdue in loan accounts. Once the account is overdue for 30 days, the bank calls it as A1, for more than 30 days A2, and for more than 60 days, A3.

“We have set up committees of GMs for A2 and A3. They meet twice a week to monitor the accounts,” he said.

Asked about the impact of this system, he said the bank has been able to prevent huge slippages. “The upgradation and recovery that have taken place in the last quarter are much higher than we had stipulated.”

In the first-half of 2011-12, bank made a cash recovery of Rs 250 crore. In H1 of 2012-13, that is, after the introduction of this system, it has recovered nearly Rs 510 crore. “How you become smarter is by getting information real-time,” he added.

vinayak.aj@thehindu.co.in

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