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The Union Bank of India along with ATM manufacturer NCR Corporation has launched the ‘Accessible' or the 'Talking ATM’ for the differently abled.
The public sector lender opened its 4,000th ATM at the Blind People Association in Ahmedabad.
An ATM for the differently abled had been specified in the Reserve Bank of India circulars in 2008 and 2009. The central bank had stated that all banking services including ATM cards need to be offered to all customers without any discrimination.
The ATM has headphones attached for customers to hear the instructions and fill in the required data. There is also an option to blank out the screen as a safety mechanism to ensure no bystander misuses the pin.
“As more talking ATMs are deployed, access to self-service technology is ensured making the lives of the differently abled more convenient,” said Mr Nagesh Nayak, Professional Services Practice Manager, NCR.
The public sector lender opened its 4,000th ATM at the Blind People Association in Ahmedabad.
An ATM for the differently abled had been specified in the Reserve Bank of India circulars in 2008 and 2009. The central bank had stated that all banking services including ATM cards need to be offered to all customers without any discrimination.
The ATM has headphones attached for customers to hear the instructions and fill in the required data. There is also an option to blank out the screen as a safety mechanism to ensure no bystander misuses the pin.
“As more talking ATMs are deployed, access to self-service technology is ensured making the lives of the differently abled more convenient,” said Mr Nagesh Nayak, Professional Services Practice Manager, NCR.
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