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Tuesday, September 18, 2012

Citi opens first ‘smart banking’ branch

Citibank India announced the opening of its first smart banking branch in Noida.

The smart banking branch offers services covering general banking, wealth management, loans and credit cards.

Facilities such as a media wall to display information, touch screens to view product demonstrations, a workbench that allows customers to conduct independent banking transactions and video conferencing facility for consultation from Citibank personnel.

Anand Selvakesari, Country Business Manager, Global Consumer Group, Citi India, said, “The introduction of smart banking branches underlines our continued investment in technology and commitment to customer-centric innovation. We plan to convert many of our existing branches into Smart Banking branches.”

At present, Citibank India’s retail network is spread across 30 cities with 42 full service branches and over 700 ATMs.


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