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Private sector lender YES Bank has chosen Microsoft SharePoint 2010 to reduce the turnaround time for customers by automating 150 processes thereby improving efficiency.
The mid-sized bank will automate processes, which were previously either manual or semi-automated, to reduce the turnaround time by 40 per cent for its customers, improve efficiency and make real-time business intelligence available for its employees.
This will also increase the decision-making speed by 70 per cent. YES Bank has evaluated multiple platforms with three key criteria — ease of use, consistent user experience and faster time to market, Microsoft said in a statement.
The bank intends to further leverage SharePoint innovatively creating a true two-way collaboration platform across multiple devices.
Amit Sethi, CIO, YES Bank, said: “It is part of our organisational psyche to adapt technological advancements and systems that shrink turnaround timelines, thus, effectively bringing in more efficiency. SharePoint is the new way to work together providing a simplified user experience for our employees, helping them to organise, sync and share content. We have derived numerous benefits from SharePoint helping us serve our customers better than before.”
Beena.parmar@thehindu.co.in
Source: thehindubusinessline
The mid-sized bank will automate processes, which were previously either manual or semi-automated, to reduce the turnaround time by 40 per cent for its customers, improve efficiency and make real-time business intelligence available for its employees.
This will also increase the decision-making speed by 70 per cent. YES Bank has evaluated multiple platforms with three key criteria — ease of use, consistent user experience and faster time to market, Microsoft said in a statement.
The bank intends to further leverage SharePoint innovatively creating a true two-way collaboration platform across multiple devices.
Amit Sethi, CIO, YES Bank, said: “It is part of our organisational psyche to adapt technological advancements and systems that shrink turnaround timelines, thus, effectively bringing in more efficiency. SharePoint is the new way to work together providing a simplified user experience for our employees, helping them to organise, sync and share content. We have derived numerous benefits from SharePoint helping us serve our customers better than before.”
Beena.parmar@thehindu.co.in
Source: thehindubusinessline
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