Assess core strengths before scaling up operations: Nirmala Sitharaman to banks

"Institutions like banks should understand their core strengths and offer benefits to people like providing value- added features like phone banking facilities or rolling out of chat bots to serve customers and should not take up unnecessary scaling up of operations", Finance Minister Nirmala Sitharaman said.

from Banking/Finance-Industry-Economic Times https://ift.tt/37vxo9R