Helpline fraud: Why an online search may be the best way to lose money

It happens when consumers seeking a solution to a problem do a Google search and call up any helpline number that it throws up; most do not bother to look up the organisation’s website or the papers they may hold to locate the official phone numbers. Mumbai resident Ruchira Damia lost Rs 40,000 when she tried to contact an HP Gas agency.

from Banking/Finance-Industry-Economic Times https://ift.tt/3749S3I