After reporting 5,278 fraud cases in Q1FY23, Kotak Mahindra now blames it on customer lapse

Kotak Mahindra Bank said that the instances reported as fraud also include phishing, vishing, skimming and other such activities and even pointed out that 97 per cent of the 5,278 cases were card related frauds which occurred due to "customers unwittingly compromising their credentials".

from Banking/Finance-Industry-Economic Times https://ift.tt/ZBLTqt3