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Sunday, January 5, 2014

SyndMobile – offers many choices

In an effort to provide an additional delivery channel to customers, Syndicate Bank introduced Mobile Banking services such as balance enquiry, mini statement of account, inter, intra-bank fund transfer, and cheque book request. Everyone can use SyndMobile using any type of phone — be it a basic phone or the latest smart phones.

Syndicate Bank is one of the first banks to enable mobile banking in the latest Windows 7.5/8 phones, and also one of the few banks which have enabled remittance by using bank account and IFSC code of the beneficiary in the USSD mode.

Mobile banking services can be availed by by submitting an application at the customer’s home branch. On successful registration, the customer receives a confirmatory SMS containing the Activation Code and URL to download the app. Customer needs to collect MPIN from the home branch.

Mobile Banking facility is available to customers through SMS/IVR Platform, GPRS/WAP, NUUP (USSD). Those with Java-enabled Android/WindowsPhone/iphone can either use the SMS/IVR platform or download the mobile banking app. Those witha basic model can either use the NUUP platform (only for BSNL/MTNL SIM) or SMS/IVR platform according to their SIM. Except for NUUP platform, there is no restriction on service provider for the customer’s mobile.

InterBank fund transaction can be done through IMPS either using MMID/ Mobile Number or IFSC code /Account Number.

Source: Thehindubusinessline


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